Support (draft)

Endpoint for SUPPORT-TICKET (Get)

/support-ticket

Request parameters

Responses

Endpoint for SUPPORT-TICKET (Put)

/support-ticket

Request parameters

{
  "composition": "example",
  "typeId": "example",
  "priorityId": "example",
  "status": "example"
}

Responses

Endpoint for SUPPORT-TICKET (Post)

/support-ticket

Request parameters

{
  "recipient": "example",
  "queue": "example",
  "sender": "example",
  "subject": "example",
  "content": "example",
  "autorespond": "example"
}

Responses

Endpoint for SUPPORT-TICKET (Delete)

/support-ticket

Request parameters

Responses

List all support tickets

/support-tickets

Responses

[
  {
    "id": 96,
    "ticketKey": "example",
    "email": "example",
    "subject": "example",
    "status": "OPEN",
    "typeId": 58,
    "queueId": 58,
    "priorityId": 58,
    "userId": 58,
    "ownerId": 58,
    "dateCreated": "1971-04-26T12:26:06Z",
    "lastUpdated": "1971-04-26T12:26:06Z"
  }
]

Endpoint for SUPPORT-TICKETS (Post)

/support-tickets

Request parameters

{
  "action": "example",
  "ticketIds": "example"
}

Responses

Handle GET request. Returns JSON array of entities

/support-ticket-types

Responses

null

List all support queues

/support-queues

Responses

[
  {}
]

Endpoint for SUPPORT-DEPARTMENT (Get)

/support-department

Request parameters

Responses

Endpoint for SUPPORT-DEPARTMENT (Put)

/support-department

Request parameters

{
  "name": "example",
  "description": "example",
  "userIds": "example"
}

Responses

Endpoint for SUPPORT-DEPARTMENT (Post)

/support-department

Request parameters

{
  "name": "example",
  "description": "example",
  "userIds": "example"
}

Responses

Endpoint for SUPPORT-DEPARTMENT (Delete)

/support-department

Request parameters

Responses

List all support departments

/support-departments

Responses

[
  {}
]

List all support priorities

/support-priorities

Responses

[
  {}
]

01 September 2026